Frasco Government Services

FECA Investigations & Claims Support for Federal Agencies

Frasco Government Services provides nationwide FECA investigations and claims support for federal agencies, including FECA claims investigations, surveillance, administrative investigations, record reviews, fraud referral support, program integrity, and case-management services.

Frasco is a prime contract holder on various Government-Wide Acquisition Contracts (GWACs), Blanket Purchase Agreements (BPAs), and General Service Administration Federal Supply Schedules (FSSs) and offers specialized services tailored to work within micro-purchases. We have many options available through which you can access our nationwide services.

Please Note: We represent Federal Agencies. If you are an injured employee, we cannot assist you. Please contact your Agency’s representative or OWCP directly.

GOVERNMENT

Government Investigation Services

FECA and Federal Agency Investigative Services

Frasco supports federal agencies with surveillance and administrative investigations involving suspected misuse of assets and Federal Employees’ Compensation Act (FECA) claims. Our investigative work provides objective documentation that can support Second Opinion Exams, claims review, and administrative case decisions.

When an investigation identifies potential fraud, we help agencies organize and thoroughly document case files for review by the Department of Labor (DOL). Our experience includes matters involving claimants who have obtained undisclosed employment, opened businesses, or participated in activities inconsistent with reported medical restrictions. This documentation helps federal clients evaluate whether a case meets the evidentiary and monetary threshold for referral and whether additional investigative resources may be warranted.

When a claim does not meet the threshold for fraud but shows signs of abuse or malingering, our investigations may document:

  • Inconsistent pain behavior
  • Activities outside reported medical restrictions
  • Unreported hobbies or activities that may support return-to-work or retirement decisions

Data Analytics

Surveillance Investigations

Administrative Investigations

Program Integrity

Record Reviews

FECA Claims Investigations

Product / Intellectual Property Investigations

Employment Investigations

GSA Smart Pay

Recent FECA Trainings for Federal Claims Professionals

Federal Claims Training Library

 

Access free, on-demand training built for federal claims professionals. These videos share practical guidance that supports consistent claim decisions and stronger documentation across OWCP and FECA casework. Use the library as a quick resource for your team, anytime it is needed.

Reserve Your Copy of the Essential FECA Handbook

Be among the first to receive the Essential FECA Handbook: Foundations and Step by Step Guide for Claims Specialists, a practical resource created to support new Claims Specialists in understanding their role and navigating the FECA claim filing process.

Complete the form below to reserve your copy in advance.
You’ll also receive updates and insights related to the handbook from our Government Services specialist.

Materials Requested: FECA Handbook - FGS
Name
Name

FECA Case Management Support for Federal Agencies

Services Available With a Case Management Contract:

Case-Specific Support

Guidance on complex claims, stress cases, recurrences, and appeals to help agencies manage high-impact cases.

Documentation and Medical Review

Assistance with challenge letters, medical reviews, SECOP recommendations, and return-to work or rehab planning.

Cost-Saving Strategies

Identify dual benefits, terminations, and ways to reduce LWEC and schedule award payouts.

Fraud & Surveillance Coordination

Support with surveillance planning, fraud detection, and OIG referral guidance.

FECA Compliance & Staff Training

Interpret FECA rules, provide ECAB insights, and offer internal training to strengthen agency teams.

Dedicated Support Hours

Monday–Friday 8:00 am–4:30 pm EST via appointment.

Even without a formal case management contract, Frasco can support your agency through general, non-case-specific services.

Services Available Without ECOMP or PII Access

General Case Management

  • Non-specific discussions to help shape your agency’s claims strategy.

Surveillance Strategy Report

  • Maximize results with strategic insight—no claim details needed.

Vocational Rehab Guidance

  • Help navigating referrals and CWEC cases.

Fraud Referral Guidance

  • Recommendations for identifying and escalating suspicious cases.

FECA & ECAB Support

  • Interpretation of regulations and case decisions.

SECOP Guidance

  • Steps to pursue second opinion exams.

Nationwide Federal Agency Support & Secure Case Management

Government Federal agency professionals collaborating during a government services meeting

Frasco delivers nationwide support for federal agencies through scalable investigative and operational capabilities. Our teams provide administrative, Human Resources, and management support designed to give decision-makers reliable, actionable information while improving operational efficiency and consistency.

We use established workflows and secure systems to protect client data throughout the investigation and case-management process. Frasco is a SOC 2 Type II certified organization and uses independent auditing and penetration testing to support compliance with information-security standards. Our integrated case-management platform supports assignment, scheduling, tracking, reporting, and secure transmission of sensitive documentation.

Our field staff can deploy nationwide and travel as needed to support agency requirements across the United States.

FECA Claims Investigations White Paper:

Empower your agency with data-driven insights, proven investigative approaches, and practical guidance for managing FECA claims efficiently.

Expert Panel Discussions on FECA Claims

Expert panel discussion on reducing FECA chargebacks for federal agencies

Reducing Chargebacks on FECA Claims: Strategies for Government Agencies

Learn strategies to review and challenge weak claims, reduce agency costs, and ensure fair benefits in this expert-led panel discussion.

Expert panel discussion on unstaffed surveillance for FECA claims

A Fresh View for Frustrating FECA Files: Unstaffed Surveillance Solutions

Discover how discreet, unstaffed surveillance captures vital evidence, ensures compliance, and delivers ROI through real-world case studies.

Expert panel discussion on preventing FECA payments to deceased beneficiaries

The Paper Person Problem: Paying Benefits to Deceased Beneficiaries

Explore how Alive and Well checks, phased verification, and prevention strategies help agencies stop improper payments and strengthen oversight.

What Our Clients are Saying

Five-Star Ratings from Government Agencies

The background checks are thorough and I like the report provide red flag recommendations.

– WC Program Manager

The level of detail and accuracy in the investigation report was particularly valuable in guiding our next steps.

– HR Specialist

The background check information and detailed surveillance findings provided  actionable insights.

– Safety Administrator

Investigations requested were thorough, complete and delivered on-time. The team responded quickly to all requests. 

– Senior Specialist

The investigators provided immediate surveillance, photos, and stayed in close contact with the team.

– Injury Claims Manager

Related Blog Posts