Surveillance Investigations

The investigation of insurance claims has been a core service offering since the beginning. Frasco is one of the largest and most well-respected investigation companies in the US. We provide a full spectrum of insurance claims investigations, have earned an exceptional reputation within the industry, and have built an extensive client base over more than five decades. We credit our success to consistently providing responsive customer service, thorough investigations, and high quality results in a timely and cost effective manner.


Our Full Suite of Surveillance Services



Our skilled investigators perform detailed observation, closely monitor, and follow subject movement to provide video recordings of the subject’s public activity.

Surveillance – Preliminary

Preliminary investigation; verification of subject’s info (address, phone, e-mail, ID, social media, license plate tag, background); satellite map review to identify where surveillance will begin.

Activities Check

A tool to establish a subject’s physical activities, employment status, and the potential for successful surveillance. This service is performed by an investigator on-site at the location.

ROC Surveillance Assessment

An aerial view of property is sourced, provided information and evidence gathered / reviewed to make environmental assessment to determine if a ROC will be effective

Remote Observational Camera (ROC) Surveillance

When the presence of an investigator would cause suspicion, remote cameras are optimal. An environmental assessment is performed before cameras are placed. This option is effective when the time and location are appropriate.

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Half Day vs. Full Day

Hours on-site largely impacts desired outcomes. When analyzing Frasco’s surveillance data and industry findings over a period of 10 years, we have established that:

  • Full days (minimum of 8 hours) are 46% more likely to produce video
  • Full days result in nearly 9x more video than half days (typically 4 hours)

Half-day surveillance is only recommended in circumstances where a subject is determined to not be at home or not living at a provided or developed address. If a subject is home, full days of surveillance is recommended. For one of our top clients, investigative providers get video on 75% on full day cases versus 35% on half-day cases.

With full-day surveillance, you will get the most value out of the investigation and yield the best ROI. If you require assistance in crafting the right action plan, please contact your dedicated Investigative Consultant.

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Decide Without Doubt™?