Claims Investigation Insights

Effective Strategies: Loss Mitigation in Mortgage Lending

What is Loss Mitigation in Mortgage Lending? In today’s dynamic mortgage lending environment, loss mitigation mortgage strategies are essential for...

The Irreplaceable Value of Skilled Human Investigators in the Age of AI

In 2025, the role of AI and technology in legal investigations is undeniable. However, it is crucial to recognize that AI cannot replace the...

Own the Outcome: Why Most Self-Insureds Unbundle Investigations

Self-insured companies already carry the risk. The question is whether you also own the intelligence that drives your claim decisions. When...

Strategies for Finding Fraud FECA Claims: A Guide for Claims Specialists

Fraudulent and questionable claims under the Federal Employees’ Compensation Act (FECA) not only drain agency resources but also undermine the...

Educating School Staff to Identify Residency Fraud

Residency fraud in school districts is a growing concern as costs per student continue to rise, impacting resources, educational quality, and...

Mortgage QC Updates 2025

Fannie Mae’s July 2025 Quality Insider and Selling Guide updates bring significant enhancements to Mortgage QC requirements. These changes tighten...

Invoking 20 CFR §10.515: Ending Compensation When Claimants Can Return to Work

Knowing the Federal Employees’ Compensation Act (FECA) and how to apply it. Doing so saves a Workers’ Compensation Specialist (WCS) time and money,...

The Role of Surveillance in Preventing Insurance Fraud and Abuse

When Do Insurance Companies Start Surveillance Surveillance often begins when claim details raise red flags—such as inconsistent reports, missed...

Leveraging Technology for Efficient Workplace Investigations

In today's fast-paced business environment, leveraging technology for efficient workplace investigations is more critical than ever. At Frasco®...

Knowing When to Pursue a Job Offer After the Claimant has Elected OPM Retirement Benefits

Does a Workers Compensation Specialist (WCS) continue pursuing a job offer when a claimant elects OPM benefits after the agency issued a job offer...

The Crucial Role of Occupancy Verification: Mortgage Quality & Compliance

What Is Occupancy Verification and Why It Matters In the fast-paced world of mortgage lending, ensuring loan quality and integrity remains paramount...