The Medical Deep Dive:

Methods for Complete Information Gathering

This course offers an in-depth exploration of medical canvassing for claims professionals. Participants will learn the legal and ethical foundations, triggers, and best practices for gathering medical information, identifying red flags, and reporting findings. Real-world scenarios and case studies illustrate how canvassing supports fraud detection, compliance, and informed claim decisions.

Learning Objectives:

• Explain the purpose and legal requirements of medical canvassing.
• Identify triggers and red flags that prompt a medical canvas.
• Distinguish between types of canvases and special considerations.
• Apply findings to investigations, fraud detection, and compliance.

Each presentation provides one (1) hour of claims adjuster training credit in the following states: AL, AR, CA (WC), DE, FL, GA, ID, IN, KY, LA, MN, MS, NC, NH (WC), NM, NV, OK, OR (WC), TX, UT, WY