At Frasco® Integrated Research, protecting client information and ensuring compliance with data privacy regulations are our top priorities. As an investigations firm, we understand the critical importance of safeguarding sensitive data. Our comprehensive services, including surveillance, recorded statements, subrogation investigations, scene inspections, background checks, social media searches, medical canvasses, asset searches, locates, and record retrievals, are designed with data security at the forefront. Here’s how we ensure your information is protected:
Commitment to Data Privacy
Legal professionals and investigators work together and exchange vast amounts of sensitive information daily. Ensuring data privacy is not just a regulatory requirement but a fundamental aspect of maintaining client trust and upholding the integrity of the legal process. Non-compliance can lead to severe consequences, including financial penalties, reputational damage, and loss of client trust.
Key Challenges in Data Privacy Compliance
- Cyber Attacks: Attorneys and investigators are prime targets for cybercriminals due to the sensitive nature of the data they handle. Cyber attacks can lead to data theft, financial losses, and significant reputational damage.
- Client Confidentiality: Breaches in client confidentiality can result in lawsuits, penalties, and a loss of trust from clients.
- Compliance with Regulations: Adhering to laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) is essential but challenging.
Our Approach to Safeguarding Client Information
At Frasco® Integrated Research, we employ a multi-faceted approach to ensure data privacy compliance:
Security Measures
- Encryption: We use advanced encryption techniques to protect data both in transit and at rest.
- Access Controls: Strict access controls ensure that only authorized personnel can access sensitive information.
- Regular Audits: We conduct regular audits to identify and address potential vulnerabilities.
Threat Detection and Response
- Firewalls and Antivirus Software: Robust firewalls and antivirus software protect our systems from external threats.
- Employee Training: Regular training sessions ensure that our employees are aware of the latest threats and best practices in data security.
New Investigative Solutions Create More Confidential Data to be Protected
Technological advancements have provided new solutions for investigators to develop more information during the investigation process. A few of those new solutions include:
- Remote Observational Camera (ROC) Surveillance: ROC surveillance provides real-time remote monitoring and high-resolution video evidence. Hundreds of hours of video can be obtained during a single investigation. Steps must be taken to ensure that that video is handled properly from the time it is secured, stored, analyzed, shared and ultimately presented as evidence.
- License Plate Readers (LPRs): LPRs automate vehicle license plate data collection and enhance our ability to locate individuals. The information gathered during these investigations demand maintaining strict data privacy protocols.
- Social Media Investigations: Our experts mine relevant data across social media platforms leveraging technology and human skill to gather evidence. The evidence collection process results in substantial amounts of data, all of which requires proper handling, data security and compliance with privacy regulations.
Conclusion
Ensuring data privacy compliance is a continuous process that requires vigilance, advanced technology, and a proactive approach. At Frasco® Integrated Research, we are committed to helping legal professionals navigate these challenges and protect their clients’ sensitive information. By partnering with us, you can focus on your core legal responsibilities, confident that your data privacy needs are in expert hands.
Contact Us Today
Frasco® Integrated Research delivers ethical and efficient solutions tailored to your needs. Have questions or want to discuss your investigative needs further? Schedule a call with one of our experts today to find the answers you’re looking for.
Disclaimer: This blog post is for informational purposes only and should not be considered legal advice. Please consult your general counsel for specific legal guidance. Frasco investigators are licensed, and our operations comply with US industry, federal, state, and local laws.