Document Authentication

Document Authentication is an AI‑powered service designed to review documents submitted in support of insurance claims, including receipts, medical records, and other supporting materials. The system uses advanced AI to scan for anomalies, inconsistencies, and potential signs of tampering.

Documents flagged for concern are then escalated for manual follow‑up, where Frasco verifies authenticity directly with the originating source, such as a retailer or medical facility. This two‑step approach delivers both efficiency and high‑confidence results at scale.

Document Authentication

Hand reviewing highlighted insurance claim documents, illustrating AI-powered document authentication and verification.

How Document Authentication Works

Document Authentication follows a structured, two-step process:
  1. AI-Based Document Screening
    The system reviews submitted documents and looks for issues such as mismatched dates, unusual formatting, missing details, or signs of changes.
  2. Manual Source Verification
    If AI flags a document, our team verifies it with the issuing source. For example, we may confirm details with a retailer, provider, or office that created the record.

Benefits of Document Authentication for Insurance Claims Teams

Document Authentication delivers practical advantages for insurance claims professionals:

Detects potential tampering or falsification early in the claims process.

Automates initial document screening to reduce adjuster workload.

Combines AI detection with human verification for greater accuracy.

Scales to handle large claim volumes without compromising quality.

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Common Use Cases for Insurance Professionals:

Complex or High-Value Claims

Validate document authenticity for large, disputed, or suspicious claims to reduce fraud exposure.

Medical & Financial Documentation

Confirm the legitimacy of medical records, invoices, and receipts submitted by claimants.

Proof of Purchase & Property Claims

Identify altered or fabricated receipts for property, auto, and other claim types.

High-Volume & Compliance Reviews

Streamline bulk document reviews during catastrophe events and support audit and regulatory
compliance.

Get Started with Document Authentication

When document credibility is unclear, Document Authentication provides clarity. This service helps insurance claims teams manage documentation risk efficiently while supporting accurate, well-supported claim decisions.

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