Free Continuing Education (CE) Webinars for Insurance Claims Adjusters
Stay current on claim investigation topics and maintain license requirements with free, live Continuing Education webinars. Each webinar is qualified for 1 CE credit for attendees who meet participation requirements.Knowledge that Claims Professionals May Apply Immediately
Continuing Education is essential for insurance professionals seeking to stay informed and meet licensing requirements. Our courses focus on topics claims professionals deal with every day, including investigation strategy, documentation, ethics, and evidence-based claim decisions. The goal is simple: clear learning that can be applied right away.
Frasco has been servicing insurance carriers for over 60 years, working closely with claims professionals. Our experts are an extension of your fraud identification and mitigation team. It’s only natural that our offering has evolved to include continuing education trainings. We have a unique and critical perspective when it comes to properly investigating suspicious claims. Allow us to equip you with insider knowledge and skills that you can apply in your daily work to elevate your career.
Certified Instructors
Our CE webinars are led by experienced professionals who understand the realities of claims investigations and how Continuing Education requirements impact daily work. Sessions are designed to be straightforward, practical, and worth your time.
Adam McMahan
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Adam McMahan graduated from San Diego State University with a bachelor’s degree in criminal justice. He was previously a Loss Prevention Manager at a major retailer for several years, performing internal and external theft investigations as well as overseeing security and loss prevention training. McMahan joined Frasco in 2006 as an Investigations Supervisor then rose through the ranks to Vice President in 2014, managing the departments responsible for claims interviews, workplace investigations, and SIU investigations and compliance. He also holds the CPFI designation and is a licensed private investigator.
Jillian Thibodeau
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Jillian has a BS in Sociology, Criminal Justice, and a minor in Photography. She has an analytical prowess with creative flair. Having been an entrepreneur for over 15 years, she prioritizes service, acting as a connector who eases client frustrations. Jillian’s passions extend beyond work: quad roller skating, gardening, travel, and cherished moments with her family and beloved pets.
Kevin Wujciga
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Kevin is an experienced investigative and entrepreneurial professional with a strong track record in both the public and private sectors. He previously served as an Investigator for the State of Illinois Office of Executive Inspector General and has held multiple leadership roles in the investigative field throughout his career. He joined Frasco in 2024, initially serving as an Investigator before transitioning to Investigative Consultant. In his current role, he specializes in insurance fraud investigations and supports clients across the Midwest Region. A graduate of Illinois State University with a Bachelor’s Degree in Criminal Justice Sciences, Kevin is dedicated to providing effective, client-focused investigative solutions.
Upcoming Continuing Education Webinars
Easily register for and attend our virtual training via Zoom webinar. Our courses are approved, and credits are processed by the CEU Institute. Our webinar instructors are licensed ensuring that you receive the highest quality education available.
The Ethical Edge:
Navigating Insurance Claim Investigations
January 22, 2026
1pm ET / 12pm CT / 11am MT / 10am PT
Maximizing Returns:
Strategies for Boosting Investigation Impact
February 5, 2026
1pm ET / 12pm CT / 11am MT / 10am PT
Hitting Record:
Empowering Claim Decisions with Surveillance Footage
February 24, 2026
1pm ET / 12pm CT / 11am MT / 10am PT
35,000+ Attendees to Date
Thousands of Five-Star Ratings and CE Credits Processed
Great webinars! A lot of information is compacted in a short time, but presented succinctly and efficiently.
I love the unique layouts to keep us engaged! The speakers are entertaining and the content interesting!
There is always new information presented that I’m unaware of. I enjoy attending Frasco’s trainings!
It’s nice to see that there is still so much more to learn. I find that Frasco’s trainings provide so much value!
Why Claims Professionals Choose Frasco Training?
Claims professionals join our Continuing Education webinars to stay sharp, earn credits without added cost, and learn approaches that support better claim decisions. With thousands of attendees served, our focus remains the same: useful training, clear expectations, and a simple path to earning credit.
Frequently Asked Questions
Do the webinars cost anything?
Our Continuing Education webinars are free to attend.
How long are the webinars?
Each training is 60 minutes.
What do I need to do during the webinar to qualify for CE credit?
You must be logged in for at least 50 minutes and submit at least 3 poll answers during the live session.
How many CE credits can I earn?
Each course is approved for one (1) hour of claims adjuster continuing education credit and approved in 18-21 states listed on the registration page.
How do I supply my adjuster state-license number(s)?
Our credit processing vendor, the CEU Institute, will email you following the training and provide a link to a form, for you to enter in your license number(s) for the course approved states.
Do I receive more than one CE credit if I attend the same training more than once?
You may only earn one (1) credit per licensed state for the same training in a calendar year.
What are the rules for earning CE credit?
You must attend a live virtual or in-person training, be present for at least 50 minutes, and have submitted at least 3 poll answers.
Can I forward my training confirmation email to others so they may attend?
Upon registration, each participant receives a personalized login link from Zoom, tied to the email address used during registration. When sharing this unique link, it duplicates your attendance without affecting the attendance of other individuals. For optimal results, provide the registration link or direct invitees to the registration page, allowing them to register using their own credentials.
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Decide Without Doubt™?
