Construction Industry Claim Investigations

Construction sites are complex, fast-moving, and high-risk environments. With multiple trades, heavy equipment, changing site conditions, and constant activity, even minor incidents can turn into costly and disputed claims.

Construction claim investigations help document job-site conditions, work activity, and incident details that matter most and Frasco supports these investigations through on-site fact-finding and clear reporting to aid accurate workers’ compensation and liability decisions.

Common Construction Claims that Require Investigation

These are real, frequently reported construction claims that can be effectively investigated using Frasco’s services.

Workers’ Compensation & Injury Claims
  • Falls from ladders, scaffolding, or elevated surfaces
  • Injuries involving heavy equipment or tools
  • Struck-by incidents from falling materials
  • Overexertion and lifting injuries
Third-Party & General Liability Claims
  • Injuries to subcontractor employees

  • Pedestrian injuries near job sites

  • Property damage to surrounding structures

  • Claims involving unsafe walkways or site access

Equipment & Vendor-Related Claims
  • Incidents involving rented or subcontractor equipment
  • Claims tied to equipment failure or misuse
  • Disputes involving delivery or staging areas

Why these 
 Investigations:

Construction claims often involve serious injuries, changing job-site conditions, and multiple parties working at the same time. Important details can be lost quickly as sites evolve and work continues. Investigations help document facts early, clarify responsibility, and provide clear insight into how the incident occurred.

Investigative Services for Construction Claims

Medical Canvass

Medical and pharmacy canvasses identify prior treatment or prescriptions that may affect how a current construction injury is evaluated, supporting accurate review of injury history.

Surveillance & Remote Observational Camera Surveillance (ROC)

Surveillance helps confirm whether reported physical limitations align with real-world activity. Activities check provide early insight into work status and daily movement in longer-duration claims.

Interview Investigations

Recorded interviews with injured workers, supervisors, safety managers, and witnesses help clarify what happened, when it occurred, and whether work duties and safety procedures were being followed.

Scene Investigations

Scene investigations document job-site conditions before they change. Investigators capture equipment placement, access points, and work areas to help reconstruct how the incident occurred.

Background Investigations

Background research verifies employment history, contractor relationships, and business connections. This helps clarify responsibility and identify factors that may impact claim exposure.

Social Media Investigations

Public online content is reviewed to identify posts, photos, or videos that may provide additional context related to the incident timeline or claimed injuries.

How Construction Claims Investigations Deliver Value

Clear Job-Site Documentation

Investigators document site conditions, equipment placement, and work areas to help establish what existed at the time of the incident before conditions change.

Stronger Claim Decisions

Early fact-gathering helps clarify liability, reduce uncertainty, and support more accurate workers’ compensation and liability claim outcomes.

Risk & Responsibility Clarity

Investigations help identify contributing factors and responsible parties across contractors, vendors, and site activities supporting fair claim handling and subrogation review.

Frequently Asked Questions

How does Frasco support construction claims investigations?
  • Frasco conducts on-site investigations, interviews, surveillance, and research to document job-site activity and clarify construction-related claims.
When should a construction claim be investigated?
  • Investigations are recommended when injuries are serious, liability is unclear, or multiple contractors or vendors are involved.
How do scene investigations help construction claims?
  • Scene investigations document equipment placement, access routes, warning signage, and work conditions to help reconstruct how an incident occurred.
Can investigations support both workers’ comp and liability claims?
  • Yes. Construction incidents often involve overlapping exposures, and Frasco supports investigations across coverage types.
Does Frasco support construction investigations nationwide?
  • Yes. Frasco provides nationwide construction investigation support with consistent reporting across job sites.

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