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About Us

Frasco has hundreds of investigators and regional offices located throughout the country. We are a full-service research and investigations company, servicing a multitude of clients across various industries. Our solutions include surveillance, interviews, field and desktop research, SIU compliance services, and continuing education training. Our years of experience, management and field resources, technology, and people-first approach help to produce outcomes that make us the go-to partner for thousands of clients.

ABOUT

Online Surveillance

History Timeline:

Frasco Celebrates 60 Years

Bob Frasco was an Air Force veteran whose sense of duty drove him to pursue an investigative career. In 1964, Frasco Investigative Services was founded to combat insurance claims fraud. It started with a small team of local investigators in the Los Angeles area.

With support from his successor John Simmers, operations grew to include several offices and investigators in the Western US. Mr. Simmers was promoted to CEO in 1997 and continued increasing operations in the Midwest and East Coast.

 In 2022, John Simmers was appointed Chairman and Jason Simmers was named CEO. Prior to this, Jason Simmers served as President for over a decade, playing a critical role in branch expansions and company acquisitions. Frasco continues to strengthen its service offerings beyond the insurance industry and ensures investigators are available in all states. Frasco’s leaders remain committed to enhancing their team and adapting to technological advancements to better serve clients across various industries with high quality, impactful research, and investigations.

WHY CHOOSE US:
The quality of an investigation has a direct impact on your ability to make timely and accurate decisions. High quality results produce quantifiable returns on your financial investments. We have strict performance standards and operate with transparency. Frasco has a proven track record of combining our team, technology and focus to deliver speedy results that save clients time and money.
HOW WE MEET YOUR NEEDS
We are engaged partners with a strong commitment to your success. We recruit, train and retain top investigation talent. We customize communication methods and results distribution to our clients requirements. We are SSAE16 / SOC II Type 2 data security compliant. We utilize effective technological solutions and offer robust Anti-Fraud SIU support.

Our Culture

At Frasco, the heartbeat of our organization is our vibrant company culture. Our team thrives in a setting filled with positivity and respect, where every individual is valued for their unique contributions. Our core values drive us to achieve excellence every day. Surrounded by talented and dedicated colleagues, our work environment is a safe space where support and collaboration are second nature. Frasco is where good people and great culture intersect to create an inspiring workplace.

Key Differentiators

Family-Owned
We have been a family-owned and value-based organization since 1964. Our longevity is attributed to operating with this set of Core Values: Always Grateful, Respect, Responsible Stewardship, Integrity, Valuable Quality and Empowered Leadership. Deeply rooted client and employee relationships are the bedrock of our success.
Reputable
Our clients view us as a trusted leader in delivering high-quality and impactful investigations. We foster and maintain long-standing client relationships, that span decades, due to our consistent performance and transparent communication. We are a reliable partner, ready to assist you in making informed decisions.
Adaptable

Your specific requirements will be met through custom solutions that work best for you and your organization. Your needs are examined, and our skills and expertise are leveraged to achieve beneficial outcomes. We work with you to prepare for your future growth. When the unexpected arises, count on us to respond swiftly and effectively.

Specialized Experience
Our service line leaders are true knowledge experts. Their teams deliver meticulously executed functions, leaving no room for error. Our multi-discipline, cross-functional teams provide unique solutions that benefit your business. Complex situations are addressed through synergy, ensuring seamless operations and effective problem-solving.
Continually Improving
Continual improvement starts with our hiring and training protocols ensuring we deliver the highest service quality. We believe in the power of innovation and refine our tools and processes, leveraging cutting-edge technology. Our commitment to continual improvement drives efficient investigations, deeper insights, and meaningful results.
Organizationally Secure & Compliant
As your partner, you entrust us with managing sensitive information. We protect your data and reputation from threats with dutiful intent and purpose. Our policy-driven approach to risk management protects our systems and your information. We employ premier service providers for cloud-based data systems and security.

Our Mission

Solutions

To find solutions for our clients by providing factual, relevant, and timely information through innovative investigative research.

Efficiency

To provide uncompromising service and to utilize resources and technology to find newer and more efficient ways to meet our clients’ needs.

Growth

To constantly strive to be a growing, profitable company that is respected for its reputation of treating employees and clients with the highest level of honesty and integrity.

Satisfaction

To provide our clients with a level of satisfaction that always surpasses their expectations.

Opportunities

To create opportunities for our employees and to provide an environment where they can develop their talent and reach their full potential.

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