The investigation of insurance claims has been a core service offering since the beginning. Frasco is one of the largest and most well-respected investigation companies in the US. We provide a full spectrum of insurance claims investigations, have earned an exceptional reputation within the industry, and have built an extensive client base over more than five decades. We credit our success to consistently providing responsive customer service, thorough investigations, and high quality results in a timely and cost effective manner.
We work with many of the nation’s largest disability carriers to obtain information regarding alternative employment, physical activities, financial status, concurrent policies, and possible motives.
As the leader in Workers‘ Compensation investigations, we provide everything you need to evaluate complicated claims including full AOE/COE, employer-level, subrogation, hospital/pharmacy checks, COD Statements, scene investigations, clinic audits, and our full suite of services.
We have long enjoyed an excellent reputation for its expertise in the areas of liability and fraud investigation including auto, premise, homeowners’, product, statements, scene investigations, coverage issues, fraud and SIU.
Our skilled investigators perform detailed observation, closely monitor, and follow subject movement to provide video recordings of the subject’s public activity.
Preliminary investigation; verification of subject’s info (address, phone, e-mail, ID, social media, license plate tag, background); satellite map review to identify where surveillance will begin.
A tool to establish a subject’s physical activities, employment status, and the potential for successful surveillance. This service is performed by an investigator on-site at the location.
When the presence of an investigator would cause suspicion, remote cameras are optimal. An environmental assessment is performed before cameras are placed. This option is effective when the time and location are appropriate.
On-site or online recorded interviews with subject, employer(s) & witness(es), to document details of environment, sequence of events and other relevant details related to the matter. Virtual option available.
Obtain statements, identify involved parties. Establish details of work-related incident, sequence of events, details of incident environment, credibility of those involved, and other relevant facts required to make an AOE / COE determination, including subrogation potential.
Performed on specified basis to document subject’s or beneficiar(ies)’ health, medical treatment, next doctor’s visit, employment, disability status, home environment, and restrictions. Virtual option available.
When a third party contributed to the cause of the claim, subrogation may be an option for recuperation of claims related costs. Field investigations, interviews, record retrieval, and evidence collection.
Verify existence of subject’s medical facilities, provider credentials, visit frequency and ID of personnel. Inspection includes photographs the clinic and, when feasible, documentation of equipment present at facility.
Gather details regarding the location and surrounding area where the incident occurred. Understand potential causes or contributing factors. Determine if guidelines, policy, and proper use of equipment were adhered to.
In-person or virtual meeting with the subject focused on current condition and physical activities. Interview is specifically crafted utilizing results gathered during prior investigations to explore contradictions.
In-person or virtual meeting with injured worker’s medical provider to review surveillance footage to determine if claimant’s activities contradicts restrictions.
A quick and limited person-research database report that includes analysis, summary, and recommendations for additional research based on findings.
County civil & criminal (10-years), addresses (10-years), judgment & liens, bankruptcy, business ownership, professional licenses, relatives, assets, driving records, vehicle registrations, property records, Workers’ Compensation & sex offender.
Completely customized for a focused and more extensive investigation in time and scope; securing of records.
Customized research useful for go/no-go decision, conflicts of interest, allegation vetting, negotiation leverage, competitor research, intellectual property disputes, and other decision making requirements.
Social media and online search, property records, addresses, judgment and liens, bankruptcy, business ownership, professional licenses, relatives, county civil & criminal (10-years online).
Our technology and trained experts mine relevant data across various channels; searches for relevant posts about incident and identify potential witnesses. Define geographic areas to filter posts at a specified time frame.
Standard package with monthly social media tracking. Recurring searches for subject’s social media profiles and postings after initial Social Media Investigation.
Also known as Geo-Media or Geo-Fencing; searches for relevant social media posts about incident and identify potential witnesses. Defined geographic areas to filter posts at a specified time frame.
Determine if claimant has received treatment in a medical facility, may establish if subject has a prior history of injuries.
Obtain dates claimant received prescriptions, including address and telephone number for each prescribing pharmacy.
License plate tracking as vehicle moves in public. Sightings obtained from traffic, street / highway cameras, as well as patrol vehicles. Results vary by location. Reports available for last 30, 60, 90 days.
Establish employment history, includes address history, employment records, prior WC claims, civil records, social media search, professional licenses, business and corporation records.
Includes address history, real estate ownership, personal property ownership, civil judgments, liens, bankruptcy, vehicle, boat, aircraft, business ownership affiliations, and income indicators. Desktop only search available.
Utilizing a variety of sources to attempt to verify a subject’s most recent address. May include field work to gather information not available through database research and other means. Skip Trace also available.
Secure medical records, court documents and other agency records. Acquire physical evidence often used at trial, for documentation, and historical reference.
Procedure by which a party to a lawsuit gives an appropriate notice of initial legal action to another party.
We will securely manage vendors on your behalf, assuring quality is our top priority.
We provide a programmatic solution to your organization’s SIU requirements.
We specialize in investigative services to assist in mortgage purchasing decisions.
We offer services internationally from our headquarters through our global network.
We deliver general & private complimentary CE-credit training presentations.